Author Archives: Mark Kerzner

Why Doctors Hate Their Computers and What Should Programmers Do to Return Love Instead of Hate

In the recent issue of the New Yorker magazine, Dr. Atul Gawande describes how he, being on the staff of the hospital system, “Partners HealthCare,” reacted to the hospital software upgrade. Sixteen hours of mandatory training to go from a homegrown system to a modern which Atul did not like at all. (I invite the […]